Local Government and Public Services Ombudsman

We can advise on complaints to the Local Government Ombudsman and the Public Services Ombudsman for Wales and all aspects of maladministration.
Before making an Ombudsman complaint against a local planning authority or highway authority, one must have exhausted the Council's own complaints process first and either have received an unsatisfactory response or no answer at all.
The scope of Ombudsman Complaints is limited, as often is the prospect of obtaining compensation for any adverse effects suffered as a result of a Council's maladministration.
However, where it is in the public interest to ensure that the Council follows its own procedures properly, the Ombudsman will often get involved and resolve the issue. Get in touch for further advice.
Before making an Ombudsman complaint against a local planning authority or highway authority, one must have exhausted the Council's own complaints process first and either have received an unsatisfactory response or no answer at all.
The scope of Ombudsman Complaints is limited, as often is the prospect of obtaining compensation for any adverse effects suffered as a result of a Council's maladministration.
However, where it is in the public interest to ensure that the Council follows its own procedures properly, the Ombudsman will often get involved and resolve the issue. Get in touch for further advice.
Search the Site
Most Recent Posts
- PINS Written Reps Guide July 31, 2015
- PINS Procedural Guides July 16, 2015
- CLEUD Revocation June 14, 2015
- Cycling on the Highway May 15, 2015
- Highway Law 101 April 16, 2015
- Planning and Stables March 22, 2015